Refund & Return Policy

At NP Essentials, customer satisfaction is important to us.

Return Eligibility

Products can be returned within 7 days of delivery if:

• The item is damaged
• Wrong product received
• Product is defective

Non-Returnable Items

• Used products
• Customized items
• Discounted clearance products

Refund Process

Once the returned product is inspected, refunds will be processed within 5–7 business days.

Return Shipping

Customers may need to bear return shipping charges unless the issue is from our side.

Contact

For return requests:
Email: support@npessentials.in