FAQ

1. How long does delivery take?

Orders are usually delivered within 3–7 business days depending on your location.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on eligible orders and locations.

3. How can I track my order?

Once your order is shipped, tracking details will be shared via email or SMS.

4. What payment methods do you accept?

We accept:
  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)

5. Can I return a product?

Yes, returns are accepted for damaged, defective, or incorrect products within 7 days of delivery.

6. How do I contact customer support?

You can contact us through our Contact Us page or email support@npessentials.in

7. Are your products genuine and quality checked?

Yes, all products are carefully selected and quality checked before shipping.

8. Do you provide free shipping?

Free shipping may be available on selected products or offers.

9. Can I cancel my order?

Yes, orders can be cancelled before dispatch.

10. Is my payment information secure?

Yes, all payments are processed through secure and trusted payment gateways.